Visit the Arkansas State Board of Pharmacy for the links to the most current state protocols for Naloxone, Nicotine Replacement Therapy, Treating Influenza, and Treating Strep – located under References.
Step 1 – Become Credentialed
The Arkansas Pharmacists Association hosted a virtual webinar on how to become credentialed for clinical services on Thursday, March 30, 2023. Dr. Maddison Schuller, PharmD spoke on the first steps to take in becoming credentialed with Arkansas Blue Cross Blue Shield. This webinar is the first steps in a process that can take 30 to 60 days to finalize. APA’s goal is to give a jumpstart on this process, provide documents and information, and provide more workshops.
Click here for the Pharmacist Credentialing for Clinical Services in Payor Networks Webinar on YouTube
This recording cannot be used for CE credit and is for viewing information purposes only.
Click here for the PowerPoint Slides in a PDF format
Network Development Representative (NDR) – You must contact your region’s NDR to begin the credentialing process. Use the map below to determine your NDR.

Step 2 – Enroll with Availity
On May 3, 2023, Dr. Madison Schuller, PharmD guided participations through the necessary steps in register for Availity. Enroll in the Availity portal to check patient insurance eligibility and process claims.
Click here for the Availity Archived Webinar on YouTube
This recording cannot be used for CE credit and is for viewing information purposes only.
Click here for the Availity PowerPoint Slides in a PDF format
Step 3 – Attend an Arkansas CPESN/APA Pharmacy Medical Billing Field Trip
Pharmacy field trips are back! Arkansas CPESN and APA have teamed up with two host pharmacies, so their teams can show you their medical billing workflow and tell you how they have made it successful in their business. In addition to visiting pharmacies in Benton and Sheridan and meeting with team member(s) driving the medical billing efforts, your small group will walk through stumbling blocks together, review Availity information, and build a plan of action for your own pharmacy.
Dates/Locations
- September 24, 2024 | 10 AM – 2 PM | Benton (West Side Pharmacy)
- October 8, 2024 | 2 – 4:30 PM | Jonesboro (Workshop only – Red Wolfe Embassy Suites)**
- October 22, 2024 | 10 AM – 2 PM | Sheridan (Sheridan Family Pharmacy)
All attendees must register by September 20, 2024. Due to space constraints in the pharmacies in Benton and Sheridan, registration is limited to the first eight (8) attendees. Registration is limited to the first 30 attendees for Jonesboro. There is no registration fee; however, cancelations or no-shows will be assessed a $50 fee per attendee.
